Every practice has hundreds of patients who quietly stopped coming in. Patient Winback gently reaches back out to that list and books the ready ones straight into your diary, usually within two weeks. No ad spend. You only pay for the appointments we book.
Book a Free Growth Call See How It WorksNo ad spend. Small setup, then a fee per appointment we book. If we book none, you owe nothing beyond setup.
You already spent money and effort winning these patients. Then life happened, they drifted off, and nobody has the time to reach back out. That list is quietly worth thousands. Here is why it stays stuck.
Overdue check-ups, treatment they never finished, patients who moved on for no real reason. They are not unhappy, they simply forgot, and no one reminded them.
Since NHS access collapsed, many of your old patients cannot get seen and would happily go private if someone asked. Right now, nobody is asking.
People who were quoted for an implant, Invisalign or a smile makeover, said "let me think about it," and never came back. High-value cases left hanging.
The front desk is buried answering live calls and running the day. Working an old list of hundreds of patients, one by one, is never going to happen.
Winning a brand new patient through ads costs a lot. Re-engaging one who already knows and trusts you costs a fraction, and they book faster.
Year after year the database grows and nothing is done with it. It is the cheapest, warmest revenue you have, and it is going completely to waste.
You hand us the list. We do everything else, and every message is approved by you before it goes out. It runs on your practice's own relationship with these patients, so it lands warm, not cold.
We take your export of lapsed patients, clean it, and sort it into groups like overdue check-ups, past high-value enquiries and long-lapsed, so each one gets the right message.
We draft warm, on-brand messages for each group. You sign off once, then the campaign runs. Nothing goes out without your approval.
We answer the replies, qualify on non-clinical facts, and book the patient straight into your diary through your booking link. Your team just sees appointments appear.
When someone asks about an implant, Invisalign or a bigger case, you get an instant alert so a human on your team can step in and close it personally.
At the end you get the numbers that matter: messages sent, replies, appointments booked, and the estimated value of the treatment recovered.
Every message is GDPR-aware, carries an opt-out, and never gives clinical advice. Every clinical question is redirected to the dentist. Your reputation is protected on every send.
No new systems to learn and no long setup. You send one export, approve the copy, and watch the diary fill.
Export your lapsed patients from your practice software. We clean it, dedupe it, and remove anyone who has opted out.
We segment the list, write the messages and set the offer. You approve everything before a single message is sent.
The campaign goes out, we handle the replies, qualify, and book consultations straight into your diary.
You get a clear report of appointments booked and value recovered. Then we run it monthly to catch newly lapsed patients.
| Paid Ads | Patient Winback | |
|---|---|---|
| Cost to start | Ongoing ad spend | No ad spend |
| Time to first appointment | Weeks of testing | Days |
| Who the patients are | Cold strangers | People who already trust you |
| What you pay for | Clicks and leads | Booked appointments |
| Who does the work | Setup and management | Fully done for you |
| Your risk | Pay regardless of results | Owe nothing beyond setup if we book none |
| Reliability | Depends on the market | Runs the same way every time |
A single implant is worth around £2,500, an Invisalign case around £3,244, and a full smile makeover up to £30,000. These are patients you already won once. Recovering even one of them covers the campaign many times over, and everything after that is pure upside.
Twenty minutes, no pressure. We will estimate how much dormant treatment is realistically sitting in your list, show you exactly how the campaign runs, and set clear expectations. If it is not a fit, we will tell you straight.
The campaign runs on your existing patient list, so there is no ad budget to fund. You prove the value before you ever spend on ads.
Because these patients already know you, they book fast. Most practices see appointments coming back within the first two weeks.
It is your database and your patient relationship throughout. Everything is handled to GDPR standards, with an opt-out on every message.
Book a free growth call, and we will show you how much dormant treatment is realistically sitting in your list. No ad spend, no lock-in, and you owe nothing beyond setup if we book you nothing. If it is not a fit, we will say so.
Book Your Free Growth CallNo ad spend. No lock-in. Owe nothing beyond setup if we book none.